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Tokens, Payments, and Refunds

Learn all about tokens, payments and refunds.

How do I purchase tokens?
How much does a token cost?
How do I get a receipt for the tokens I purchased?
Which action in DeepEditor results in a charge to my account?
How long after payment will I see the purchased tokens in my account?
How can I move funds between Draft, Standard, Professional and Theatrical Tokens?
How do I request a credit refund if an issue occurs?

 

How do I purchase tokens?

Step 1 - Click 'Tokens' Button

Once you log into DeepEditor, you'll notice a Tokens button located at the top right corner of the screen.

tokens big

Screenshot 2025-06-27 at 11.35.02 AM

Step 2 - Evaluate Current Token Amount

Click the Tokens button, and a pop-up screen will appear. 

Here you can view the number of tokens available for each quality in your account.

Select "Purchase Tokens (via Stripe)."

purchase

Step 3 - Choose Amounts

A new tab will open displaying the following:

Screenshot 2025-06-27 at 11.26.30 AM

Choose the amount and token type based on your needs. Read more about DeepEditor Vub Quality Levels.

Click "Proceed to checkout (via Stripe)".

Step 4 - Finalize

A new page will open displaying the following:

     Screenshot 2025-06-27 at 11.31.22 AM    

You may update your desired token quantity on this page.

Step 5 - Input Payment and Billing Information

Lastly, input your name, billing address, and payment information. Then click "Pay." 

How much does a token cost?

The cost of a token depends on the vub quality level. Here are the prices for each quality level:

Draft Quality: $10
Standard Quality: $200
Professional Quality: $1000
Theatrical Quality: $3000

Read DeepEditor Vub Quality Levels for full details of what you get with each quality level and how to use them in your workflow.

How do I get a receipt for the tokens I purchased?

When you purchase a token, you will receive a receipt by email from Stripe. If you're unable to find it, please check your spam folder and do contact us at support@flawless.app if you still need assistance.

Which action in DeepEditor results in a charge to my account?

When you create a vub and click "Generate," tokens will be deducted from your account.
There are no additional charges for exporting or downloading vubs.

How long after payment will I see the purchased tokens in my account?

You should see the tokens in your account minutes after payment.

How long do tokens last and do they expire?

Tokens do not expire, so you can use them whenever you wish.

How can I move funds between Draft, Standard, Professional and Theatrical Tokens?

Please reach out to support@flawless.app.

How do I request a credit refund if an issue occurs?

Please reach out to support@flawless.app.