Purchasing Tokens
How to purchase Tokens to start vubbing.
Step 1 - Start
Once you log into DeepEditor, you'll notice a Tokens button located at the top right corner of the screen.
Step 2 - Purchase
Click the Tokens button, and a pop-up screen will appear.
Here, you can view the number of tokens available for each quality in your account.
Next, select "Purchase Tokens (via Stripe)."
Step 3 - Compare
A new tab will open displaying the following:
Step 4 - Choose Quantity
Select the number of tokens you desire for each vub quality by clicking "Qty 1".
A pop-up window will then appear. Select the quantity you want to buy and click "Update".
Note: By default, you are provided with one of each vub quality (Qty 1). If you choose not to buy at least one token for a specific quality, click "Remove". If you type in "0", you will not be able to add credits later.
Step 5 - Input Payment and Billing Information
Lastly, input your name, billing address and payment information. Then click "Pay".
Note: At this time, Tokens may take about an hour to populate in your account.
Here are answers to some frequently asked questions regarding payments.
Q. Which action in DeepEditor results in a charge to my account?
When you create a vub and click "Generate," tokens will be deducted from your account.
Q. What is the time frame for receiving tokens after making a payment?
We are diligently working to make it instantaneous, but currently, it takes about an hour. Times may vary depending on the hour and time zone.
Q. How can I move funds between Draft, Standard, and Theatrical Vubs?
Please reach out to support@deepeditor.app.
Q. How do I request a credit refund if an issue occurs?
Please reach out to support@deepeditor.app.
More FAQs